ZenDMS
An AI layer that reads your entire distribution data in real time — explainable route optimization, RFM customer insight, anomaly detection, and automatic credit risk monitoring.
Four layers of distribution intelligence
ZenDMS doesn't replace your current accounting or ERP system — it reads from it and turns the data into concrete action.
Customer Insight — RFM Segmentation
Every customer is automatically scored by Recency, Frequency, and Monetary value, and sorted into 4 segments: Champion, Loyal, At Risk, Lost — each with a concrete Next Best Action, so your sales team doesn't have to segment manually.
Before and after ZenDMS
| Operation | Before ZenDMS | After ZenDMS |
|---|---|---|
| Route optimization | Personal experience, not explainable | AI-optimized with clear reasoning |
| Anomaly detection | Stock-only, detected late | 7 signal types, early warnings |
| Credit monitoring | Manual reconciliation by accounting | Auto AR Pull, 4x per day |
| Understanding customers | Gut feel, no clear segmentation | RFM + Next Best Action, automated |
| System integration | Requires replacing ERP/accounting | Reads via API, no migration |
Pricing
ZenDMS is available on Growth and Enterprise. Runs standalone against your accounting source, or bundled with ZenOps for full-stack operations visibility.
Frequently asked questions
No. ZenDMS reads data from your Accounting Source (SAP, Oracle, MISA...) via API — it doesn't replace it and doesn't require moving your data.
Every route decision or anomaly flag comes with a specific reason — distance, load, transaction history — so you always know why the AI reached that conclusion, not just an unexplained number.
Depends on the complexity of your current setup, typically a few days to 2 weeks for the first connection. The ZenMoat team supports you directly through the process.
ZenDMS automatically scans and syncs AR balances 4 times a day from your Accounting Source — fast enough to catch credit risk before it turns into bad debt, without overloading the source system with constant polling.