Complete distribution management platform (DMS)

Run distribution from the field to receivables. With AI alongside.

ZenDMS connects Sales Force Management, Distribution Management and Promotion Management on one platform. An AI layer helps prioritise, alert and suggest actions. People make the decisions.

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Complete integrationFrom the sales team to the distribution channel.
AI that supports decisionsTurns data into suggested actions.
One source of dataEvery role looks at the same place.
One platform · Connected distribution · Smarter decisions

SFM

Sales Force Management

Manage the sales team: GPS check-in with photo, visit planning, KPIs, scorecards and attendance.

DMS

Distribution Management

Control orders, order approval and credit, inventory, delivery, COD collection and receivables.

Promotion

Promotion Management

Promotions with clear conditions, protection against stacked discounts, budget caps and settlement.

AI Intelligence

Insights & Decision Support

Ask questions on your own data, detect anomalies, get suggested actions. The approver is the decision maker.

The power of data and AI

From distribution data to business decisions.

ZenDMS helps you see the full picture, spot anomalies quickly and act in time.

1
The full picture

Connects data from sales, distribution, promotions and inventory in one place.

2
Spot opportunities and risks

AI flags customers at risk of leaving, and anomalies in orders and receivables.

3
Support decisions

Suggests specific actions. The approver is the decision maker.

AIAI InsightsIllustration
  • Customer showing signs of leavingPrioritise contact this week
  • Outlet with unusual ordersCheck before approving
  • Receivables showing late paymentRemind accounting to follow up
AI suggests · Manager decides
The life of an order

Six stages of an order.

Select a stage to see more.

Sell

For · Sales · Supervisors
The worry

Orders arrive by Zalo or notebook. The office retypes them: slow and error-prone.

How ZenDMS handles it

Sales takes the order on the phone. It enters the system immediately, with the active promotions applied.

More
  • GPS check-in with photo; a location mismatch is flagged.
  • Suggested visit plan and visit order.
  • Reminds mandatory SKUs (MSL) when taking an order.
  • Display photos at the start and end of each visit.
See detailed tools →

Approve

For · Managers · Accounting
The worry

Orders over the credit limit, or from unverified customers, still slip through.

How ZenDMS handles it

Checks the credit limit, verifies the customer and scores the order. A problem order goes to the right person before it ships.

More
  • Deposits are tracked; only accounting can confirm money received.
  • Order edit and cancel are permission-controlled.
See detailed tools →

Warehouse

For · Warehouse · Dispatch
The worry

You promise stock, then find out the warehouse has run out.

How ZenDMS handles it

Calculates available stock after reserved goods. Receiving against purchase orders, transfers with approval.

More
  • Alert when stock falls below the reorder point.
  • Email the manager when a stock count deviates from the set norm.
See detailed tools →

Deliver

For · Drivers · Dispatch
The worry

Has it been delivered? You have to call the driver to find out.

How ZenDMS handles it

Drivers confirm delivery on their phone. A failed delivery shows immediately on the exceptions board.

More
  • COD collected matches the amount due, and receivables are updated at the same time.
See detailed tools →

Collect & receivables

For · Accounting · Managers
The worry

You only learn at month end who owes, and since when.

How ZenDMS handles it

Records payments and receivables per customer, linked to the original order.

More
  • Risk score based on the last 6 months of late payments.
  • Export Excel in accounting format.
See detailed tools →

Overview

For · Executives
The worry

Data is scattered across Excel, Zalo and people's heads.

How ZenDMS handles it

One exceptions board for short orders, failed deliveries and payment issues. Plus an assistant that answers questions on your own data.

More
  • Anomaly detection: orders, late payments, route deviations, stock shrinkage.
  • Several signals on one customer are combined into a double alert.
See detailed tools →
Daily operations

Every step of the distribution chain has its own tool.

Check-in & visit planning

Know whether sales really visit customers, and on plan.

GPS check-in with photo · Flag on location mismatch · Weekly visit plan

Sales team performance

A clear scorecard for each salesperson; managers see the whole team.

Role-based KPIs · Leaderboard · Attendance · Route compliance

Order approval & exceptions

Problem orders are held and routed to the right person before they ship.

Credit limit · Customer verification · Deposits · Exceptions board

Warehouse & available stock

Only promise customers what can really be delivered.

Available stock · Receiving by purchase order · Transfers with approval

Delivery & COD

From warehouse to customer, money lands in the right ledger.

Driver app · Delivery confirmation · COD matching amounts due

Receivables & accounting

Know who owes and why, and pass clean data to accounting.

Receivables linked to orders · Risk score · Excel export in accounting format

Customer insight & anomalies

Spot customers about to leave, and anomalies, early.

RFM · Suggested actions · Churn risk · Anomaly alerts

Distributor portal

Distributors follow their own work without calling to ask.

Orders · Deliveries · Receivables · Complaints · This period's volume

Permissions & data separation

Each role sees only its own work.

Role-based permissions · Server-side control · Each company's data is isolated
Self-check · 5 minutes

Which step in your operations costs you the most?

Answer 12 questions about how your company works and enter a few of your own numbers. Results appear instantly, calculated from your inputs, not from our assumptions.

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1Field sales
2Order approval and credit
3Warehouse and stock
4Delivery and cash collection
5Receivables and accounting
6Overview and data
Works with your existing systems

No need to drop the software you use.

Excel / CSV

Import customer lists, products and opening figures from files. Export data to files at any time.

Accounting

Export Excel in the right format (delivery notes, receivables, payments) to enter into your accounting software.

ERP and other software via API

An open gateway is available, ready to connect with your ERP and accounting software. Each connection is delivered per project.

Who it is for

One system for every role in the distribution network.

Manufacturers

  • See the whole distribution network
  • Track distributors' receivables
  • Track promotion usage

Distributors

  • Manage orders and inventory
  • Deliver on the right route
  • Follow receivables through a dedicated portal

Sales team

  • Take orders and check in on the phone
  • Know what stock you can promise
  • See your own scorecard

Trade Marketing

  • Build promotions with a budget
  • Prevent stacked discounts
  • Assign campaign tasks to sales

Executives

  • Approve orders and handle exceptions
  • Ask questions on the company's data
  • See anomaly alerts early

Accounting

  • Stop orders over the limit before they ship
  • Track receivables and payments
  • Export reconciliation data in the right format

Warehouse

  • Receive and transfer with approval
  • Know real available stock
  • Get reminded when to reorder

Drivers

  • Receive orders and confirm delivery
  • COD collected matches the amount due
  • Report a failed delivery on the spot
What we say plainly

A promise you can trust starts with stating the limits.

Running for real. ZenDMS runs daily in a distribution business, with every role from sales, warehouse and drivers to accounting.
Go-live takes weeks. An engineer works with you step by step. We do not promise “done in a day”.
Accounting and ERP. An open gateway is available, ready to connect with your existing ERP and accounting software. Each connection is delivered per project. Data can also be imported and exported through Excel/CSV.
GPS positioning. The app runs in the browser (PWA), so phone GPS can drift tens of metres among tall buildings. That is why the system flags a mismatch for a supervisor to review instead of blocking it.
Security. The architecture isolates data per business. We do not yet hold a third-party security certification.
Frequently asked questions
No. ZenDMS manages operational orders, stock and receivables, with an open gateway ready to connect to your ERP and accounting software. Each connection is delivered per project. Meanwhile you can still export Excel in the right format for accounting to reconcile.
No. We usually start from the stage that hurts you most, for example order approval and receivables, then expand step by step.
Usually measured in weeks, depending on how much customer and product data and how many roles need setting up. The ZenMoat team supports you directly; it is not self-install.
Best for distributors with many customers and several roles (sales, warehouse, accounting) who still run on Excel and Zalo. We will tell you plainly if it is not a fit yet.

See your distribution network as one system.

Answer 12 questions and get results immediately. We will show you how ZenDMS handles the weakest step in your operations.

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